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Catalog Number : aglb1933
Title : Communicating for Impact
Speaker : Lou Benson

Duration : 90 minutes

Webplay Recording Date : 10-28-2014
Webplay Price : $ 125 for two weeks viewing

Webinar Description: 

Clear communication is critically important. Time restraints, priority pressures and competing agendas make communicating more complex. Your success depends on how you communicate with others.

Communication is more than just the exchange of information. It involves listening, speaking and understanding. In any communication exchange, there are endless opportunities for missed messaging. You are more effective when you communicate with knowledge, concern and trust.

This webinar gives you techniques that will improve your communication with your peers, boss, staff and others. These techniques are designed to increase your mutual comfort levels, trust and understanding.

You will learn ten communication principles that will help you have more impact. After this webinar your communication will result in clearer direction, fewer missteps and more successful management.

Webinar Objectives:

  • Build an effective communication style
  • Become persuasive in one-on-one meetings
  • Understand the dynamics of communication

Target Audience: 

Session is recommended for Managers, Supervisors and staff aspiring to leadership positions

A few of the topics that will be covered:

  • Communicate in Times of Change
  • Understand your communication impact
  • Communication Self-Assessment Test
  • Demonstrate support for the organization and its goals through communication Build Reliable Relationships
  • Apply five fundamentals of good listening for clear communication
  • Make respect the center of your communication
  • Convey meaning with words and how you express them Establish Yourself as a High Impact Resource
  • Use the three keys to be an information leader
  • Create consistency in critical communication situations
  • Project a constant, confident presence

Contact Hours:

  • All participants: Must attend the entire Webinar and complete a Webinar critique to receive a 1.5 Hour Attendance Certificate for each program. Completion of offering required prior to awarding certificate.

Refund Policy:

Full tuition is refunded immediately on request if the participant has not been sent the program materials and instructions. Once the instructions (including access codes) have been sent, a full refund will be issued only after the program runs and it is verified that the participant did not access the program.